Ensuring energy consumers are better off, now and in the future

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Current open projects

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Energy Innovation Toolkit

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Latest news

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AER consults on proposed changes to distribution ring-fencing guideline

We invite stakeholder feedback on proposed updates to the distribution ring-fencing guideline to improve efficiency and increase flexibility.

Communications

AER consults on proposed changes to transmission ring-fencing guideline

We invite stakeholder feedback on proposed updates to the transmission ring-fencing guideline. Submissions close on 28 January 2025.

Communications

AER approves transmission tariffs for Victorian gas customers

We have completed our assessment of the 2025 annual tariff variation for Victorian gas transmission pipeline businesses

Communications

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Show me information tailored to energy industry participants.

Our Industry section takes you through all aspects of energy regulation in networks, wholesale and retail markets.

Show me information for households and small businesses.

Our Consumers section is for everyone to get the best out of participating in the energy market.

Quick links for consumers

Learn more about how to navigate the energy market as a consumer, including price comparison services and knowing your rights.

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Navigate the energy market

As an energy consumer, learn more about navigating the energy market and the services and resources available.

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Embedded networks customers

Live in an apartment block? Or maybe own a business in a shopping centre? Learn more about your rights as a customer in an embedded network.

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Make a complaint

Learn more about the number of steps you can take if you are having a problem with your energy service, retailer or distributor.

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Have your say on energy matters

Everyone is a consumer of Australia’s energy system which is why it is vital we gain your insights to help shape its future. Find out how you can contribute.

Quick links for industry

Default Market Offer (DMO)

Annual network pricing

Ring-fencing

Registers

Better bills guideline

Better resets handbook

Engage with us

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Annual benchmarking reports 2024

We examine the relative efficiency of the distribution and transmission electricity network service providers in 2024.

Reviews

Current

Effective date

26 November 2024

Accepting submissions

Distribution

Transmission

ACT

NSW

QLD

TAS

VIC

Ring-fencing guideline (electricity transmission) 2023

The Ring-fencing guideline (electricity transmission) 2023 ensures the Guideline remains fit for purpose in a changing regulatory landscape and electricity mark

Guidelines

Current

Ring-fencing guideline (electricity distribution)

The Ring-fencing guideline (electricity distribution) 2022 ensures the Guideline remains fit for purpose in a changing regulatory landscape and electricity mark

Guidelines

Current

Effective date

3 February 2022

Date initiated

16 August 2019

Accepting submissions

Distribution

ACT

NSW

QLD

TAS

VIC

Engage with us

Have your say on Australia's energy future by participating in our consultation and engagement processes on major projects and decisions.

Go to Consultations

We are focused on innovation in regulation

Our approach to energy regulation is evolving to keep pace with innovation in Australia’s energy system and changes in consumer expectations.

We are working future-focused initiatives such as tariff reform, better resets, better bills, strategies to tackle consumer vulnerability in the energy market and our energy innovation toolkit.

Go to Strategic Initiatives