Ensuring energy consumers are better off, now and in the future

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Latest news

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AER consults on AusNet Services’ revised 2027–32 transmission revenue proposal

Have your say to inform our 2027–32 electricity transmission revenue final determination for AusNet services.

Communications

AER approves OVO Energy Pty Ltd's application to surrender its gas retailer authorisation

On 7 September 2026, the AER approved an application from OVO Energy Pty Ltd to surrender its gas retailer authorisation.

Communications

AER approves Agora Retail Pty Limited's application to surrender its gas retailer authorisation

On 7 September 2026, the AER approved an application from Agora Retail Pty Limited to surrender its gas retailer authorisation.

Communications

Open Consultations

Our community consultations run across a wide range of topics, and we welcome your input into the work that we do. Engage with us and have your say on our projects that are currently open for consultation.

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Yurringa Energy Pty Ltd - Application for electricity retailer authorisation

On 21 August 2026, the AER published an application from Yurringa Energy Pty Ltd for an electricity retailer authorisation under the National Energy Retail Law.

Authorisation

Open

Squadron Energy Retail Pty Ltd - Application for electricity retailer authorisation

On 20 August 2026, the AER published an application from Squadron Energy Retail for electricity retailer authorisation under the Retail Law.

Authorisation

Open

Commencement date

20 August 2026

Accepting submissions

ACT

NSW

QLD

TAS

Exemption guidelines review 2026

On 18 August 2026, the AER published revised draft Network Exemptions and Retail Exempt Selling Guidelines, along with a notice of draft decision.

Reviews

Open

Date initiated

18 May 2026

Accepting submissions

Distribution

Embedded Networks

Retail

ACT

NSW

QLD

TAS

VIC

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Quick links for consumers

Learn more about how to navigate the energy market as a consumer, including price comparison services and knowing your rights.

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Navigate the energy market

As an energy consumer, learn more about navigating the energy market and the services and resources available.

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Embedded networks customers

Live in an apartment block? Or maybe own a business in a shopping centre? Learn more about your rights as a customer in an embedded network.

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Make a complaint

Learn more about the number of steps you can take if you are having a problem with your energy service, retailer or distributor.

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Have your say on energy matters

Everyone is a consumer of Australia’s energy system which is why it is vital we gain your insights to help shape its future. Find out how you can contribute.