AER mid-year compliance and enforcement update

The Australian Energy Regulator’s (AER) mid-year compliance and enforcement update highlights key actions and outcomes delivered from July to December 2022, including:

  • 2 court proceedings in process, including the institution of proceedings against AGL for alleged conduct in relation to Centrepay payments deducted from customers receiving Centrelink payments.
  • Payment of $203,400 infringement notice penalties for alleged breaches of life support obligations
  • The release of the AER June 2022 Market Events Report
  • Overview of actions and outcomes under the AER’s compliance and enforcement priorities.

The AER continues to act on its annual compliance and enforcement priorities and its enforcement of national energy laws.


The AER is responsible for monitoring and enforcing compliance with national energy laws and rules and taking action when they are breached. The AER Compliance & Enforcement Policy explains our approach to promoting compliance with obligations under the National Electricity Law, National Gas Law, National Energy Retail Law and the respective Rules and Regulations. The policy also provides guidance on how we respond to potential breaches and the factors we may have regard to when deciding whether to take enforcement action, and should be read in conjunction with our compliance and enforcement priorities.

Issued date: 
31 January 2023
AER reference: 
AC 05/23
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