AER publishes information to help consumers understand their rights when getting a smart meter

The Australian Energy Regulator has today published a factsheet to help consumers understand the circumstances in which they will get a smart meter when new rules to expand competition in metering commence in December 2017.

The factsheet also explains how consumers will be affected when a smart meter is installed, when a they can opt out of getting a smart meter, and what to do if there is a problem.

To accompany the factsheet we have also published a series of frequently asked questions on smart meters and the Power of Choice reforms.

Issued date: 
29 November 2017
AER reference: 
AC 164/17