AER releases factsheets on exempt selling

The AER has published four factsheets for businesses and consumers to coincide with the release of version 6 of the Retail Exempt Selling Guideline.

Exempt selling occurs when a person or business purchases energy from a retailer and on-sells the energy to their customers, commonly through an embedded network.

The AER governs who can on-sell energy without becoming an authorised retailer, and the conditions these exempt sellers have to comply with, via its Retail Exempt Selling Guideline.

These factsheets are aimed at exempt sellers and their customers, setting out their rights and obligations. Translations of the consumer factsheets will be available in 6 languages in the coming months.  

For exempt sellers

For customers

Sector: 
Segment: 
Issued date: 
28 July 2022
AER reference: 
AC 115/22
Contact: 
AER General Inquiries AERInquiry@aer.gov.au