Telstra Energy (Retail) Pty Ltd - applications for gas and electricity retailer authorisations - request for submissions

On 20 May 2021, the Australian Energy Regulator (AER) accepted from Telstra Energy (Retail) Pty Ltd (Telstra Energy Retail) a gas retailer authorisation application and an electricity retailer authorisation application under the National Energy Retail Law (Retail Law). Telstra Energy Retail has also lodged an application for a gas retail license in Victoria under the Gas Industry Act 2001 (Vic) and an electricity retail license in Victoria under the Electricity Industry Act 2000 (Vic). More information on Telstra Energy Retail's Victorian applications can be found at

Invitation for submissions

We are now seeking submissions from interested stakeholders on Telstra Energy Retail's applications by Thursday 1 July 2021. Submissions should be emailed to with the email subject: Telstra Energy Retail - applications for gas and electricity retailer authorisation and for the attention of: Libby Darwin, Acting General Manager, Compliance and Enforcement Branch.

Alternatively, written submissions can be sent to:

Libby Darwin
Acting General Manager Compliance and Enforcement Branch
Australian Energy Regulator
GPO Box 520
Melbourne VIC 3001

We will take into account submissions in deciding whether or not to grant Telstra Energy Retail's applications.

The AER prefers that all submissions be sent in an electronic format in Microsoft Word or other text readable document form and publicly available, to facilitate an informed, transparent and robust consultation process. Accordingly, submissions will be treated as public documents and posted on the AER's website, unless prior arrangements are made with the AER to treat the submission, or portions of it, as confidential. Those wishing to submit confidential information are requested to:

  • clearly identify the information that is the subject of the confidentiality claim; and
  • provide a non-confidential version of the submission.
Issued date: 
20 May 2021
AER reference: 
AC 70/21
General enquiries - Authorisations