The AER seeks comments on the Draft Distribution Reliability Measures Guidelines

The Australian Energy Regulator (AER) today released the draft AER distribution reliability measures guidelines (the Draft Guideline) for comment.

We are required to publish, administer and maintain a Distribution Reliability Measures Guidelines in accordance with rule 6.28 of the National Electricity Rules (NER). The guideline prescribes a set of common definitions and parameters to assess and compare the reliability performance of distributors.

Accompanying the Draft Guideline is an explanatory statement outlining our reasons for implementing distribution reliability measures and seeks stakeholders’ responses on adopting these measures.

Our consultation process

On 5 January 2017, we published an Issues Paper noting our intention to review the Service Target Performance Incentive Scheme (STPIS) and the establishment of the distribution reliability measures guideline. The Issues Paper sought stakeholders’ feedback on issues we have identified in implementing the STPIS since 2009 and outlined our position on creating uniform distribution reliability measures across all jurisdictions through a new guideline.

The SPTIS review is still being progressed. Position papers covering the STPIS matters will be published separately. 

Invitation for submissions

Interested parties are invited to make written submissions on the Draft Guideline by close of business, 11 August 2017. Late submissions may not be taken into account.

Submissions should be sent electronically to: with the subject line "draft distribution reliability measures guidelines". Alternatively, written submissions can also be sent to:

General Manager
Australian Energy Regulator
GPO Box 520
Melbourne VIC 3001

Submissions provided by email do not need to be provided separately by mail.

The AER prefers that all submissions be sent in an electronic format in Microsoft Word or other text readable document form and publicly available, to facilitate an informed, transparent and robust consultation process. Accordingly, submissions will be treated as public documents and posted on the AER's website, unless prior arrangements are made with the AER to treat the submission, or portions of it, as confidential. Those wishing to submit confidential information are requested to:

  • clearly identify the information that is the subject of the confidentiality claim and
  • provide a non-confidential version of the submission.
Issued date: 
23 June 2017
AER reference: 
AC 83/17
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