Email
RegulatoryInnovation@aer.gov.au

Contact for

Innovation in regulatory resets to begin in NSW

Type
Communications
Sector
Electricity
Gas

Early signal pathway EOI for January 2023 regulatory proposals

Type
Communications
Sector
Electricity
Gas

Better resets handbook - Towards consumer-centric network proposals

Type
Guidelines
Sector
Electricity
Gas
Status
Current

Significant milestone reached with AER launching its Better Resets Handbook with stakeholders

Type
Communications
Sector
Electricity
Gas

AER releases draft of proposed approach to regulatory ‘resets’ for network businesses

Type
Communications
Sector
Electricity
Gas

CEPA’s final evaluation of New Reg trial released

Type
Communications
Sector
Electricity

CEPA's Interim Evaluation of AusNet Services' trial of New Reg released

Type
Communications
Sector
Electricity

AER releases final Customer Service Incentive Scheme

Type
Communications
Sector
Electricity

Stakeholder workshop on New Reg Process

Type
Communications
Sector
Electricity

Customer service incentive scheme

Type
Schemes
Sector
Electricity
Status
Current

AER publishes draft Customer Service Incentive Scheme

Type
Communications
Sector
Electricity

Stakeholder Workshops on Improving Customer Service

Type
Communications
Sector
Electricity

AER considering new incentives for customer service

Type
Communications
Sector
Electricity

Consumer engagement guideline for network service providers

Type
Guidelines
Sector
Electricity
Gas
Status
Current