AER - Draft Better Resets Handbook - Towards consumer-centric network proposals - September 2021

On 21 September the AER released the draft Better Resets Handbook – Towards consumer-centric network proposals, for public consultation.

It is our intention to retire the Consumer Engagement Guideline for Network Service Providers, which was published as part of the Better Regulation Reform Program in 2013, once the Handbook is finalised and we also invite submissions on this proposal.