AER Guidance note - Energy consumption benchmarks on residential customers’ bills - 7 July 2021

The AER commissioned Frontier Economics to update the AER’s Electricity and Gas consumption benchmarks for 2020.

The electricity consumption benchmarks are graphs or tables that appear on electricity bills in relevant jurisdictions. Their purpose is to allow consumers to compare their household usage with other households in their area, with the intent of helping consumers make more informed choices about their energy use. Under the National Energy Retail Rules, the AER must update the benchmarks at least every three years.

The simple electricity and gas benchmarks spreadsheet containing the seasonal electricity and gas benchmarks by climate zone is available below. Daily benchmarks can be generated by dividing the seasonal figure by the number of days in the season (between 90 and 92 days). To generate benchmarks for bills that cross over sections, multiply each daily seasonal benchmarks by the number of days in the billing period in that season.