AER - Towards energy equity strategy - Supporting document - October 2022

On 20 October 2022, we published our Towards energy equity – a strategy for an inclusive energy market. It’s an ambitious, forward-thinking strategy that attempts to tackle some of the enduring issues that prevent people from getting what they need from Australia’s energy system.

The Towards energy equity strategy aims to help reduce barriers to participation, support consumers experiencing payment difficulty, ensure the consumer voice is heard in sector reforms and improve affordability by reducing the cost to serve energy consumers. The strategy represents an enormous opportunity to design effective actions that benefit consumers, consumer-facing energy businesses, and the system more broadly so consumers can feel confident that Australia’s transitioning energy sector is working for them.