Files

Retailer views on hardship performance indicators

PDF (48.05 KB)

Used on

Stakeholder forum - 14 October 2010

Step

The AER held a stakeholder forum on 14 October 2010 with energy retailers and the Energy Retailers Association Australia. At the forum, retailers put forward their views on possible hardship program indicators.

The AER also held a separate forum in March 2010 for representatives from consumer organisations and energy ombudsman schemes to discuss the development of the hardship program indicators, including the retailers’ proposed set of indicators.

Authors

AER

Author