The Registrant’s exemption from the requirement to register as a network service provider and the operation of Chapter 5 of the NER has now come into effect. The exemption was granted under clause 2.5.1 of the NER in accordance with the AER’s Network Exemptions Guideline and is subject to a number of conditions.
You can find the current version of the Network Exemptions Guideline on the Network exemptions page.
The exemption applies to energy sales to residential customers. It requires exemption holders to join their state or territory energy ombudsman scheme.
Before 10 February 2026 exemptions for this site were registered by HAVEN HOLDINGS (EQX) PTY LTD / ABN 67 626 176 690.