The Registrant’s exemption from the requirement to register as a network service provider and the operation of Chapter 5 of the NER has now come into effect. The exemption was granted under clause 2.5.1 of the NER in accordance with the AER’s Network Exemptions Guideline and is subject to a number of conditions.
You can find the current version of the Network Exemptions Guideline on the Network exemptions page.
The exemption applies to energy sales to residential customers. It requires exemption holders to join their state or territory energy ombudsman scheme.
From 13 January 2026 until 1 March 2026 ACTIVE UTILITIES PTY LTD / ABN 78 116 498 803 was registered as an additional registrant for this exemption. This exemption as it applied to ACTIVE UTILITIES PTY LTD was effective from 13 January 2026 to 1 March 2026