Results
78 result(s), displaying 1 to 12
Retail performance reporting procedures and guidelines (2024 update)
The AER has released its final decision on its Retail performance reporting procedures and guidelines for retailers and distributors.
Type
Guidelines
Status
Current
Default market offer prices 2025–26
The DMO is a maximum price that retailers can charge electricity customers on default contracts known as standing offer contracts.
Type
Reviews
Status
Open
Review of payment difficulty protections in the National Energy Customer Framework
We have now completed our Review of payment difficulty protections in the National Energy Customer Framework.
Type
Reviews
Status
Current
Minimum disconnection amount – 2025 review
The AER is consulting on a new minimum disconnection amount for the National Energy Customer Framework, with submissions closing on Wednesday, 18 June 2025.
Type
Reviews
Status
Open
Compliance procedures and guidelines - 2024 update
We are reviewing our compliance procedures and guidelines. Submissions on the draft Guidelines are invited from interested stakeholders by 19 April 2024.
Type
Guidelines
Status
Open
Retailer authorisation guideline
AER updated its Retailer Authorisation Guideline to accommodate the amended National Energy Objectives.
Type
Guidelines
Status
Current
Network visibility
The Network Visibility project seeks to optimise the benefits of CER (Consumer Energy Resources) and network assets for all customers.
Type
Reviews
Status
Open
Default market offer prices 2024–25
The DMO is a maximum price that retailers can charge electricity customers on default contracts known as standing offer contracts.
Type
Reviews
Status
Open
Review of the AER exemptions framework for embedded networks
The AER is undertaking a Review of the AER exemptions framework for embedded networks.
Type
Reviews
Status
Open
Guidance on amended National Energy Objectives
On 28 September 2023, the AER published guidance on the amended national energy objectives. This guidance is supported by an explanatory statement.
Type
Guidelines
Status
Current
Default market offer 2023–24
The Default Market Offer is a price safety net for consumers and acts as a reference price to compare energy deals.
Type
Reviews
Status
Current
Retailer reliability obligation - Reliability compliance procedures and guidelines
The Retailer Reliability Obligation (RRO) is designed to support reliability in the National Electricity Market (NEM).
Type
Guidelines
Status
Current