Guidelines, schemes, models and reviews

The DMO is a maximum price that retailers can charge electricity customers on default contracts known as standing offer contracts.

We are reviewing our compliance procedures and guidelines. Submissions on the draft Guidelines are invited from interested stakeholders by 19 April 2024.

The DMO is a maximum price that retailers can charge electricity customers on default contracts known as standing offer contracts.

The Default Market Offer is a price safety net for consumers and acts as a reference price to compare energy deals.

The AER's final guidance note on how we will address material impacts on the benchmarking results of differences in electricity DNSP's capitalisation process

Better bills helps build consumer trust and participation in the energy market by helping them make more confident decisions.

On 18 March 2021, the Australian Energy Market Commission (AEMC) made a final rule requiring us to publish a Better bills guideline (the Guideline) by 1 April 2

The DMO is a maximum price that retailers can charge electricity customers on default contracts known as standing offer contracts.

The AER has released its final guidance note on the insurance coverage pass through event.

The DMO is a maximum price that retailers can charge electricity customers on default contracts known as standing offer contracts.

The AER is required to publish the Compulsory Notice Guideline under the Statutes Amendment (National Energy Laws) (Penalties and Enforcement) Act 2020.

The default market offer (DMO) came into effect on 1 July 2019. The DMO is a new rule that limits the price that retailers can charge electricity customers on default contracts, known as standing offer contracts. The AER’s role is to determine the maximum price that a retailer can charge a standing offer customer each year.