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6 result(s), displaying 1 to 6
Compliance procedures and guidelines - 2024 update
We are reviewing our compliance procedures and guidelines. Submissions on the draft Guidelines are invited from interested stakeholders by 19 April 2024.
Type
Guidelines
Status
Open
Retailer Reliability Obligation - Opt-In Guidelines
Retailer reliability obligation - Opt-in guideline
Type
Guidelines
Status
Current
Energy Made Easy redevelopment project
Energy Made Easy is the Australian government’s primary tool to provide reliable and trusted information on a range of comparable energy offers to customers.
Type
Reviews
Status
Current
Default market offer prices 2020–21
The default market offer (DMO) came into effect on 1 July 2019. The DMO is a new rule that limits the price that retailers can charge electricity customers on default contracts, known as standing offer contracts. The AER’s role is to determine the maximum price that a retailer can charge a standing offer customer each year.
Type
Reviews
Status
Historical
Retail performance reporting procedures and guidelines (2024 update)
The AER has released its final decision on its Retail performance reporting procedures and guidelines for retailers and distributors.
Type
Guidelines
Status
Current
Default market offer prices 2025–26
The DMO is a maximum price that retailers can charge electricity customers on default contracts known as standing offer contracts.
Type
Reviews
Status
Open