Use the drop-down filter to search by keyword, sector, segment, type of report and date completed.
Results
4 result(s), displaying 1 to 4
Compliance procedures and guidelines - 2024 update
We are reviewing our compliance procedures and guidelines. Submissions on the draft Guidelines are invited from interested stakeholders by 19 April 2024.
Type
Guidelines
Status
Open
Customer hardship policy guideline
Under the National Energy Retail Rules, rule 75A(1) requires the AER to develop, maintain and publish a binding and enforceable Customer hardship policy guideline.
Type
Guidelines
Status
Current
Value of Network Resilience 2024
The AER undertook a review on the Value of Network Resilience to address electricity supply outages lasting longer than 12 hours (prolonged outages).
Type
Reviews
Status
Current
Values of Customer Reliability 2024
VCR play an important role in the identifying the right level of reliability investment, ensuring customers pay no more than necessary for reliable energy.
Type
Reviews
Status
Current