Guidelines, schemes, models and reviews

Due to reforms, the AER is now responsible for determining the regulatory treatment of gas pipelines. The AER published a final Guide on 12 September 2023.

The gas pipeline information disclosure guidelines, price reporting guidelines and accompanying templates are required under the new Part 10 & 18A of the NGR.

The Rate of Return Instrument (the Instrument) sets out the approach by which we will estimate the rate of return, and comprises the return on debt and the return on equity, as well as the value of imputation credits. We publish a new Instrument every 4 years that will bind all regulatory determinations in the subsequent 4 years.

Better bills helps build consumer trust and participation in the energy market by helping them make more confident decisions.

Our strategy seeks to tackle the enduring issues that prevent consumers experiencing vulnerability from getting what they need from Australia’s energy system.

On 18 March 2021, the Australian Energy Market Commission (AEMC) made a final rule requiring us to publish a Better bills guideline (the Guideline) by 1 April 2

The AER has completed a review to assess whether the current energy consumer protection framework remains fit for purpose in a transitioning energy market.