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10 result(s), displaying 1 to 10

Stakeholder engagement framework review 2016-17

We've undertaken a review on how we approach stakeholder engagement.
Reviews
Current
Effective date
Date initiated
Consumer matters
Corporate
Distribution
Retail
Transmission
Wholesale
ACT
NSW
NT
QLD
SA
TAS
VIC
WA

Compliance procedures and guidelines - June 2017

Guidelines
Historical
Effective date
Date initiated
Retail
QLD
NSW
ACT
SA
TAS

Minimum disconnection amount

Guidelines
Current
Effective date
Date initiated
Consumer matters
Retail
QLD
NSW
ACT
SA
TAS

Retailer authorisation guideline (revoked) - July 2011

Guidelines
Historical
Effective date
Date initiated
Retail
NSW
ACT
SA
TAS

Retail pricing information guideline - September 2011

Guidelines
Historical
Effective date
Date initiated
Retail
QLD
NSW
ACT
VIC
SA
TAS

Guidance on AER approval of customer hardship policies (revoked)

Guidelines
Historical
Effective date
Date initiated
Consumer matters
Retail
QLD
NSW
ACT
SA
TAS

Retail Exempt Selling Guideline (revoked) - December 2011

Guidelines
Historical
Effective date
Date initiated
Retail
NSW
ACT
SA
TAS

Retail market performance reporting procedures and guidelines - July 2011

Guidelines
Historical
Effective date
Date initiated
Retail
QLD
NSW
ACT
VIC
SA
TAS

Compliance procedures and guidelines and Statement of approach - July 2011

Guidelines
Historical
Effective date
Date initiated
Retail
QLD
NSW
ACT
VIC
SA
TAS

Retailer of Last Resort Guideline, Plan and Statement of Approach

Guidelines
Current
Effective date
Date initiated
Retail
QLD
NSW
ACT
SA
TAS