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8 result(s), displaying 1 to 8
Performance reporting procedures and guidelines (retail law) 2019
The Guidelines set out the manner and form in which regulated entities must submit information and data to the AER relating to their performance.
Type
Guidelines
Status
Current
Access to dispute resolution services for exempt customers consultation - June 2017
Type
Reviews
Status
Historical
Stakeholder engagement framework review 2016-17
We've undertaken a review on how we approach stakeholder engagement.
Type
Reviews
Status
Current
Minimum disconnection amount – March 2017
On 30 MArch 2017, the AER decided to keep the minimum disconnection amount of $300 (GST inclusive) for the purposes of rule 116 of the Retail Rules.
Type
Guidelines
Status
Current