Guidelines, schemes, models and reviews

We are reviewing our compliance procedures and guidelines. Submissions on the draft Guidelines are invited from interested stakeholders by 19 April 2024.

Retailer reliability obligation - Opt-in guideline

The default market offer (DMO) came into effect on 1 July 2019. The DMO is a new rule that limits the price that retailers can charge electricity customers on default contracts, known as standing offer contracts. The AER’s role is to determine the maximum price that a retailer can charge a standing offer customer each year.

Retailer Reliability Obligation - interim market liquidity obligation Guidelines

Retailer reliability obligation - interim contracts and firmness guidelines

Exploring alternative options to produce the load profiles based on Net System Load Profile (NSLP) data for DMO 6.

Our guidance on applying a value of emissions reduction.

The AER undertook a review on the Value of Network Resilience to address electricity supply outages lasting longer than 12 hours (prolonged outages).

Our issues paper investigates changes to the framework that would ensure that consumers experiencing payment difficulty receive effective, tailored assistance.