Guidelines, schemes, models and reviews

Exploring alternative options to produce the load profiles based on Net System Load Profile (NSLP) data for DMO 6.

The Annual Compliance Order (ACO) is the mechanism with which the AER has previously monitored the compliance of service providers with these obligations. The new ACO replaces the previous ACO, which was in place from 2008 to 2022.

Our guidance on applying a value of emissions reduction.

The AER undertook a review on the Value of Network Resilience to address electricity supply outages lasting longer than 12 hours (prolonged outages).

Our issues paper investigates changes to the framework that would ensure that consumers experiencing payment difficulty receive effective, tailored assistance.

Determination on whether the license scheme under section 21(a) of the Electricity Industry Act 2000 (Vic) is a jurisdictional scheme.

This guideline sets out the requirements for pipeline operators and how the AER will make decisions in relation to gas ring-fencing applications.

VCR play an important role in the identifying the right level of reliability investment, ensuring customers pay no more than necessary for reliable energy.

Access guidance on how the AER will assess trial waiver applications and carry out our other functions in relation to trial projects.

The customer engagement toolkit provides guidance, support and resources to energy businesses to identify and support consumers experiencing vulnerability.

The AER has released its final decision on its Retail performance reporting procedures and guidelines for retailers and distributors.

The Rate of Return Instrument specifies how the AER will determine the allowed rate of return on capital invested in regulated electricity and gas networks.