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76 result(s), displaying 1 to 12
Retailer authorisation guideline
AER updated its Retailer Authorisation Guideline to accommodate the amended National Energy Objectives.
Type
Guidelines
Status
Current
Network visibility
The Network Visibility project seeks to optimise the benefits of CER (Consumer Energy Resources) and network assets for all customers.
Type
Reviews
Status
Open
Default market offer prices 2024–25
The DMO is a maximum price that retailers can charge electricity customers on default contracts known as standing offer contracts.
Type
Reviews
Status
Open
Review of the AER exemptions framework for embedded networks
The AER is undertaking a Review of the AER exemptions framework for embedded networks.
Type
Reviews
Status
Open
Guidance on amended National Energy Objectives
On 28 September 2023, the AER published guidance on the amended national energy objectives. This guidance is supported by an explanatory statement.
Type
Guidelines
Status
Open
Default market offer 2023–24
The Default Market Offer is a price safety net for consumers and acts as a reference price to compare energy deals.
Type
Reviews
Status
Current
Retailer reliability obligation - Reliability compliance procedures and guidelines
The Retailer Reliability Obligation (RRO) is designed to support reliability in the National Electricity Market (NEM).
Type
Guidelines
Status
Current
Better bills guideline - Version 2
Better bills helps build consumer trust and participation in the energy market by helping them make more confident decisions.
Type
Guidelines
Status
Current
Towards energy equity - a strategy for an inclusive energy market
Our strategy seeks to tackle the enduring issues that prevent consumers experiencing vulnerability from getting what they need from Australia’s energy system.
Type
Reviews
Status
Current
Better bills guideline - Version 1
On 18 March 2021, the Australian Energy Market Commission (AEMC) made a final rule requiring us to publish a Better bills guideline (the Guideline) by 1 April 2022. The purpose of the Guideline is to provide guidance to retailers on preparing and issuing bills that make it easy for residential and small customers to understand billing information.
Type
Guidelines
Status
Current
Retail exempt selling guideline - July 2022
The AER governs who can on-sell energy without becoming an authorised retailer, and the conditions exempt sellers have to comply with, via its Retail Exempt Selling Guideline.
Type
Guidelines
Status
Current
Default market offer prices 2022–23
The DMO is a maximum price that retailers can charge electricity customers on default contracts known as standing offer contracts.
Type
Reviews
Status
Historical