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Results
32 result(s), displaying 25 to 32
Retail market performance reporting procedures and guidelines - June 2012
Type
Guidelines
Status
Current
Electricity and Gas consumption benchmarks for residential customers 2020
Type
Guidelines
Status
Current
Value of Network Resilience 2024
The AER undertook a review on the Value of Network Resilience to address electricity supply outages lasting longer than 12 hours (prolonged outages).
Type
Reviews
Status
Current
Values of Customer Reliability 2024
VCR play an important role in the identifying the right level of reliability investment, ensuring customers pay no more than necessary for reliable energy.
Type
Reviews
Status
Current
Trial projects guidelines - Regulatory sandboxing
Access guidance on how the AER will assess trial waiver applications and carry out our other functions in relation to trial projects.
Type
Guidelines
Status
Current
Customer Engagement Toolkit
The customer engagement toolkit provides guidance, support and resources to energy businesses to identify and support consumers experiencing vulnerability.
Type
Guidelines
Status
Current
Retail performance reporting procedures and guidelines (2024 update)
The AER has released its final decision on its Retail performance reporting procedures and guidelines for retailers and distributors.
Type
Guidelines
Status
Current