Guidelines, schemes, models and reviews

The DMO is a maximum price that retailers can charge electricity customers on default contracts known as standing offer contracts.

The AER is consulting on a new minimum disconnection amount for the National Energy Customer Framework, with submissions closing on Wednesday, 18 June 2025.

We are reviewing our compliance procedures and guidelines. Submissions on the draft Guidelines are invited from interested stakeholders by 19 April 2024.

The Network Visibility project seeks to optimise the benefits of CER (Consumer Energy Resources) and network assets for all customers.

The DMO is a maximum price that retailers can charge electricity customers on default contracts known as standing offer contracts.

The AER is undertaking a Review of the AER exemptions framework for embedded networks.

On 18 March 2021, the Australian Energy Market Commission (AEMC) made a final rule requiring us to publish a Better bills guideline (the Guideline) by 1 April 2

The DMO is a maximum price that retailers can charge electricity customers on default contracts known as standing offer contracts.

The DMO is a maximum price that retailers can charge electricity customers on default contracts known as standing offer contracts.

The default market offer (DMO) came into effect on 1 July 2019. The DMO is a new rule that limits the price that retailers can charge electricity customers on default contracts, known as standing offer contracts. The AER’s role is to determine the maximum price that a retailer can charge a standing offer customer each year.

Values of customer reliability