The Registrant's exemption from the requirement to hold a retailer authorisation under the National Energy Retail Law has now come into effect. The exemption is provided for in the AER's Retail Exempt Selling Guideline and is subject to conditions.
The current version of the Retail Exempt Selling Guideline is published on the Retail exemptions page.
The Registrant confirms that this site is a greenfield site. For more information, refer to the Retail Exempt Selling Guideline.
The exemption applies to energy sales to residential customers. It requires exemption holders to join their state or territory energy ombudsman scheme.
Before 29 October 2025, exemptions for this site were registered by Family Friendly Homes Pty Limited / ABN 49 119 013 642.