Trial projects guidelines - Regulatory sandboxing

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Regulatory sandboxing
General enquiries - Regulatory sandboxing, General enquiries - Regulatory sandboxing


The Australian Energy Regulator (AER) is establishing a Regulatory Sandboxing function that aims to help energy innovators and start-ups navigate complex regulatory frameworks and enable the trial of new products and services that will deliver greater choice and cheaper energy options for consumers. The AER will deliver regulatory sandboxing alongside, the Australian Energy Market Commission (AEMC), the Australian Energy Market Operator (AEMO) and Victoria’s Essential Services Commission (ESCV).

The sandbox toolkit includes the Innovation Enquiry Service (IES), which will provide innovators with informal guidance on how a new technology, service or business model can be delivered under current regulation. The sandbox toolkit also includes a regulatory waiver power for the AER and a trial rule change process for the AEMC, which will allow for both temporary exemptions from existing rules and for time-limited new rules to be created so that innovative trials can go ahead.

On 10 November 2021, the AER released an issues paper seeking feedback on our proposed approach to delivering Regulatory Sandboxing.

Have your say

Consultation is now open and we are seeking submissions on this issues paper by close of business 28 January 2022. If you are unable to provide a written submission, you can request a meeting with the AER at