Do I require an Embedded Network Manager (ENM)?

Use this interactive tool to work out whether each of your embedded networks require an Embedded Network Manager

From 1 December 2017, network exemption holders may have to become or appoint an ENM.

An ENM is a role accredited by the Australian Energy Market Operator (AEMO).

The ENM's purpose is to assist customers in your embedded network to access energy offers from electricity retailers. This will involve:

  • registering a NMI (National Metering Identifier) for the customer
  • ensuring the customer's meter is accurately recorded in the national MSATS (Market Settlement and Transfer Solutions) system.

Does the embedded network at this site currently contain any on-market embedded network customers?

i.e. A customer within your embedded network that has an energy contract with an authorised/licensed retailer that operates through the wholesale market, not through onselling.

Do you hold any of the following network exemption classes for the embedded network at this site?

Deemed classes: ND1, ND2, ND10.

Registrable classes: NR1, NR2, NR3, NR4, NR5, NR6.

For descriptions of the deemed and registrable classes listed above see Classes of network exemption & applicable conditions.

Are you acting on behalf of the eligible community?

'Eligible communities' are those based in activity classes ND2, NR2, NR3 and NR4 that operate cooperative bulk purchasing schemes with the intention to share the savings of reduced electricity prices amongst all customers.

If you have exemption activity classes different to those listed above but believe you should be considered to be an 'eligible community', you will need to gain approval from the AER. Contact AERexemptions@aer.gov.au

For descriptions of the deemed and registrable classes listed above see Classes of network exemption & applicable conditions.

Are you acting on behalf of the eligible community?

'Eligible communities' are those based in activity classes ND2, NR2, NR3 and NR4 that operate cooperative bulk purchasing schemes with the intention to share the savings of reduced electricity prices amongst all customers.

If you have exemption activity classes different to those listed above but believe you should be considered to be an 'eligible community', you will need to gain approval from the AER. Contact AERexemptions@aer.gov.au

For descriptions of the deemed and registrable classes listed above see Classes of network exemption & applicable conditions.

Are you acting on behalf of the eligible community?

'Eligible communities' are those based in activity classes ND2, NR2, NR3 and NR4 that operate cooperative bulk purchasing schemes with the intention to share the savings of reduced electricity prices amongst all customers.

If you have exemption activity classes different to those listed above but believe you should be considered to be an 'eligible community', you will need to gain approval from the AER. Contact AERexemptions@aer.gov.au

For descriptions of the deemed and registrable classes listed above see Classes of network exemption & applicable conditions.

Final outcome

  • An ENM must be appointed
  • Costs for ENM absorbed into network charges.

A list of accredited ENMs is available on the AEMO website under 'National Electricity Market Accreditation Embedded Network Managers'

Has a poll of all eligible community members decided (at least a two-thirds majority) to charge ENM costs to only the users of ENM services?

see conditions 4.7.1.1 and 4.7.3 of the Network Service Provider Registration Exemption Guideline

Final outcome

  • An ENM must be appointed:
    • When a small customer accepts a market retail offer and the cooling off period for that contract has expired; or
    • When a large customer enters into a market retail contract.
  • Costs for ENM absorbed into network charges

A list of accredited ENMs is available on the AEMO website under 'National Electricity Market Accreditation Embedded Network Managers'

Has a poll of all eligible community members decided (at least a two-thirds majority) to charge ENM costs to only the users of ENM services?

see conditions 4.7.1.1 and 4.7.3 of the Network Service Provider Registration Exemption Guideline

Are there 30 or more customers in this embedded network that relate to the following network exemption classes?

Deemed classes: ND1, ND2, ND10.

Registrable classes: NR1, NR2, NR3, NR5, NR6.

For descriptions of the deemed and registrable classes listed above see Classes of network exemption & applicable conditions.

Are there 30 or more customers in this embedded network that relate to the following network exemption classes?

Deemed classes: ND1, ND2, ND10.

Registrable classes: NR1, NR2, NR3, NR5, NR6.

For descriptions of the deemed and registrable classes listed above see Classes of network exemption & applicable conditions.

Final outcome

  • An ENM must be appointed
  • Costs for ENM are charged to ENM service users only (i.e. on-market customers)

    A list of accredited ENMs is available on the AEMO website under 'National Electricity Market Accreditation Embedded Network Managers'

    Final outcome

    • An ENM must be appointed when a small customer accepts a market retail offer and the cooling off period for that contract has expried.
    • Costs for ENM absorbed into network charges

    If the network exemption holder is not also an accredited ENM, a competitive process must be held with appointment decided by a two-thirds majority of eligible community members.

    see condition 4.7.1.1 of the Network Service Provider Registration Exemption Guideline

    A list of accredited ENMs is available on the AEMO website under 'National Electricity Market Accreditation Embedded Network Managers'

    In the event of a customer seeking a market retail offer:

    1. Has the network exemption holder price-matched the offer; and
    2. Has the offer been accepted by the customer?

    see condition 4.7.2 of the Network Service Provider Registration Exemption Guideline

    Final outcome

    • An ENM must be appointed immediately once the network is operational
    • Costs for ENM absorbed into network charges

    A list of accredited ENMs is available on the AEMO website under 'National Electricity Market Accreditation Embedded Network Managers'

    Has a poll of all eligible community members decided (at least a two-thirds majority) to delay appointment of an ENM?

    see conditions 4.7.1.1 and 4.7.3 of the Network Service Provider Registration Exemption Guideline

    Final outcome

    • An ENM must be appointed when a small customer accepts a market retail offer and the cooling off period for that contract has expried
    • Costs for ENM are charged to ENM service users only (i.e. on-market customers)

    If the network exemption holder is not also an accredited ENM, a competitive process must be held with appointment decided by a two-thirds majority of eligible community members.

    see condition 4.7.1.1 of the Network Service Provider Registration Exemption Guideline

    A list of accredited ENMs is available on the AEMO website under 'National Electricity Market Accreditation Embedded Network Managers'

    Final outcome

    No ENM necessary at this time.

    This requirement only applies in regions, states and territories where customers in embedded networks have the right to access a retailer of choice from 1 December 2017 - at the time of writing this applies to embedded networks in SA, Vic, NSW, the ACT and South East Queensland.

    Please note that the results of this tool does not constitute legal advice and you should refer to the Network Service Provider Registration Exemption Guideline to check your regulatory obligations.