On 5 August 2025, the Australian Energy Regulator (AER) published an application from Ampol Energy (Retail) Pty Ltd (Ampol) to surrender its electricity retailer authorisation.
The AER may decide to approve the surrender if the AER is satisfied that arrangements relating to the surrender will appropriately manage the transfer of any retail customers. Under section 105 of the National Energy Retail Regulations, the AER may also place conditions on the transfer of customers (in consultation with AEMO).
Invitation for submissions
The AER is now seeking submissions from interested stakeholders on Ampol’s surrender application by Tuesday 2 September 2025.
Submissions should be emailed to General Manager, Compliance and Enforcement at AERAuthorisations
aer [dot] gov [dot] au (AERAuthorisations[at]aer[dot]gov[dot]au) with the following email subject title: Ampol - application to surrender electricity retailer authorisation.
Alternatively, written submissions can also be sent to:
General Manager, Compliance and Enforcement
Australian Energy Regulator
GPO Box 3131
Canberra ACT 2601
We will take into account submissions in deciding whether or not to grant Ampol's application.
The AER prefers that all submissions be sent in an electronic format in Microsoft Word or other text readable document form and publicly available, to facilitate an informed, transparent and robust consultation process. Accordingly, submissions will be treated as public documents and posted on the AER's website, unless prior arrangements are made with the AER to treat the submission, or portions of it, as confidential. Those wishing to submit confidential information are requested to:
- clearly identify the information that is the subject of the confidentiality claim; and
- provide a non-confidential version of the submission.