Type
Communications
Sector
Electricity
Gas
Segment
Corporate
Issue date
Contacts
AER Digital Communications

The AER launched a new version of its website in late 2023 as part of the necessary transition from our ageing site to a more modern platform. 

While this update was essential for improving the site's functionality and supporting future growth, we know that some users have found the new navigation and layout challenging. 

We’re now seeking your input through a short survey to better understand how the website is working for you, specifically around ease of navigation, the clarity of the content, and what could be improved.

Your feedback is crucial in helping us refine the site and make it more user-friendly, ensuring it better meets the needs of the people and organisations we serve.


 

Survey duration: It should take no more than 10 minutes to complete.

Data and privacy: Your responses are anonymous. You can choose to provide your name and email at the end if you’re open to being contacted for follow-up or future user testing. This is optional.

We also have a few questions about how you stay up to date with AER news, like through website alerts or social media, to help us understand how people engage with the AER online.

Thank you for helping us improve your experience.