View all open consultations

We encourage you to participate in consultations to give us important insights, views and feedback that will inform our decision-making process.

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Yurringa Energy Pty Ltd - Application for electricity retailer authorisation

On 21 August 2026, the AER published an application from Yurringa Energy Pty Ltd for an electricity retailer authorisation under the National Energy Retail Law.
Authorisation
Open
Commencement date
Accepting submissions
ACT
NSW
QLD
SA

Squadron Energy Retail Pty Ltd - Application for electricity retailer authorisation

On 20 August 2026, the AER published an application from Squadron Energy Retail for electricity retailer authorisation under the Retail Law.
Authorisation
Open
Commencement date
Accepting submissions
ACT
NSW
QLD
SA
TAS

Exemption guidelines review 2026

On 18 August 2026, the AER published revised draft Network Exemptions and Retail Exempt Selling Guidelines, along with a notice of draft decision.
Reviews
Open
Date initiated
Accepting submissions
Distribution
Embedded Networks
Retail
ACT
NSW
QLD
SA
TAS
VIC
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Customer Consultative Group

Learn more about this key source of consumer insights that help us to ensure consumers’ voices are heard and considered in our work and decisions. 

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Consumer Challenge Panel

Learn about how this panel provides independent advice to help ensure network regulatory decisions are made in the long-term interests of consumers.

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Want to make a complaint about your energy retailer?

The Australian Energy Regulator does not resolve disputes between energy customers and their retailer or distributor. 

Our role is to make sure retailers and distributors follow the energy laws. We receive reports on complaints and disputes from energy businesses and the Ombudsman schemes and uses this information to monitor compliance.

Learn more about the number of steps you can take if you are having a problem with your energy service, retailer or distributor. 

Making a retailer complaint