Files
AER Rule change request - Clarifying disconnection protections
PDF (808.48 KB)AER Rule change request - Improving payment assistance information
PDF (860.09 KB)AER Rule change request - Simplifying the eligibility framework for payment difficulty protections
PDF (823.69 KB)AER Rule change request - Strengthening minimum disconnection protections
PDF (799.1 KB)AER Rule change request - Strengthening standards for payment difficulty assistance
PDF (839.6 KB)Used on
Payment difficulty review rule change requests
We submitted 5 rule change requests to the Australian Energy Market Commission to improve protections for customers experiencing payment difficulty.
Type
Submissions