At the AER we want to ensure that stakeholder perspectives are proactively considered in our decision making.
Engaging with those affected by our work helps us make better decisions, provides greater transparency and predictability, and builds trust and confidence in the regulatory regime.
Our stakeholders include government, industry, consumers, and media.
We want stakeholders to have a clear understanding of what we want to achieve, how their input will influence the decision, and how we intend to engage.
We encourage our staff to engage to be flexible and tailor our engagement to meet different stakeholder needs.
It’s important we illustrate how stakeholders influenced our thinking and use plain, accessible language.
We meet regularly to ensure open and consistent communication.
The AER has adopted a Stakeholder Engagement Spectrum based on the International Association for Public Participation’s Public Participation Spectrum, to illustrate the levels on engagement we may use depending on the project or activity.
Given our role as a regulator, we expect the majority of our engagement activities will occur at the ‘inform’ and ‘consult’ but it will occasionally involve ‘involve’ and ‘collaborate’ levels when appropriate.
We encourage you to participate in consultations to give us important insights, views and feedback that will inform our decision-making process.