Service standards guidelines - Discussion paper - Executive summary

On 27 May 1999, the ACCC released its draft Statement of Regulatory Principles for the Regulation of Transmission Revenues (Draft Regulatory Principles).

The Draft Regulatory Principles outlined the ACCC's initial views on service standards. The ACCC convened a forum for interested parties regarding the review of transmission service standards. Mr Cliff Jones, the project consultant from Sinclair Knight Merz, submitted a discussion paper for this forum.