In 2022, we undertook a pulse survey with our stakeholders using an abridged, quantitative online survey instrument to measure stakeholders’ perceptions of the AER. The survey focussed on the AER’s key reputational drivers and corporate key performance indicators.
Key findings for 2022 include:
- overall reputation – 73% of stakeholders rated the AER 7 or higher out of 10
- meeting expectations – 77% of stakeholders said the AER was either meeting or exceeding their expectations
- trust (to do the right thing by consumers) – 68% of all stakeholders rated the AER 7 or higher out of 10.
For more insights, please view the report.