Sector
Electricity
Gas
Segment
Consumer matters
Retail
Categories
Infringement notice
Release date

AGL South Australia Pty Limited (AGL SA), AGL Sales Pty Limited (AGL Sales) and AGL Retail Energy Limited (AGL Retail) have paid penalties totalling $60 000 in response to infringement notices issued by the Australian Energy Regulator (AER).

The AER issued the infringement notices alleging that, between 2013 and 2017, AGL failed to notify more than 1000 customers across NSW, SA and QLD that their fixed term retail contracts were due to end.