Type
Compliance reports
Sector
Electricity
Segment
Consumer matters
Distribution
Retail
Categories
Infringement notice
Entities
Ausgrid - electricity distribution network
Essential Energy - electricity distribution network
TasNetworks - electricity distribution network
Release date
Related provisions

Rule 125(2)(d) of the National Energy Retail Rules (NERR).

Outcome

Three infringement notices issued, one to each of Ausgrid, Essential and TasNetworks with a total infringement penalty of $60 000.

Three electricity distribution businesses, Essential Energy, Ausgrid, and TasNetworks, have paid penalties of $20 000 each, following the issuing of infringement notices by the AER in relation to incidents in which customers known to require life support equipment unexpectedly lost electricity supply.