Dodo Power and Gas, Origin Energy and EnergyAustralia: breaches of the metering rules

Infringement notice
Release date: 
3 February 2020
Related provisions: 

Clause 11.86.7(h) National Electricity Rules


$140 000 in penalties


M2 Energy Pty Ltd, trading as Dodo Power and Gas (Dodo Power and Gas), Origin Energy Electricity Limited (Origin Energy), and EnergyAustralia Pty Ltd (EnergyAustralia) have paid penalties totalling $140 000 following the issue of seven infringement notices by the AER.

The AER alleged that Dodo Power and Gas, Origin Energy and EnergyAustralia failed to promptly appoint a Metering Coordinator (MC) upon notification that a customer’s meter was faulty in breach of clause 11.86.7(h) of the National Electricity Rules.

The total of $140 000 was paid:

  • Dodo Power and Gas  paid $20 000 (one infringement notice)
  • Origin Energy paid $40 000 (two infringement notices)
  • EnergyAustralia paid $80 000 (four infringement notices).