Rules 125(2)(d) and 125(2)(f) of the National Energy Retail Rules.
The AER issued three infringement notices to Energex and four infringement notices to TasNetworks. Infringement notice penalties are $20 000 per notice. Energex will also be required to undertake an independent audit of its systems and processes in relation to distributor planned interruptions.
Overview
Electricity distribution businesses Energex and TasNetworks have paid penalties of $60 000 and $80 000 respectively, following the issue of a total of seven infringement notices by the AER in relation to incidents where customers known to require life support equipment unexpectedly lost electricity supply.
Energex will also be required to undertake an independent audit of its systems and processes in relation to distributor planned interruptions.