Infringement notice issued to ActewAGL Distribution for a reported breach of the life support rules

Category: 
Infringement notice
Release date: 
8 September 2017
Related provisions: 

Rule 125(2)(d) of the National Energy Retail Rules

Event date: 
8 September 2017

Overview

Electricity distribution business ActewAGL Distribution, has paid a penalty of $20 000 following the issue of an infringement notice by the AER in relation to an incident where a customer known to require life support equipment unexpectedly lost electricity supply.