Infringement notice issued to Ausgrid for a reported breach of the life support rules

Infringement notice
Release date: 
8 September 2017
Related provisions: 

Rule 125(2)(d) of the National Energy Retail Rules

Event date: 
8 September 2017


Electricity distribution business Ausgrid has paid a penalty of $20 000 following the issue of an infringement notice by the AER in relation to an incident where customers known to require life support equipment unexpectedly lost electricity supply.