Infringement notice issued to Endeavour Energy regarding life support obligations

Sector: 
Category: 
Infringement notice
Release date: 
11 August 2015
Related provisions: 

Rule 125(2)(d) of the National Energy Retail Rules

Outcome: 

The AER issued one infringement notice to Endeavour Energy.

Overview

Endeavour Energy has paid a penalty of $20 000 following the issue of an infringement notice by the AER in relation to an incident where a customer known to require life support equipment unexpectedly lost electricity supply.