Infringement notices issued to Ausgrid and TasNetworks regarding life support obligations

Infringement notice
Release date: 
5 August 2015
Related provisions: 

Rule 125(2)(d) of the National Energy Retail Rules


The AER issued two infingement notices to Ausgrid and one to TasNetworks.  Infringement notice penalties are $20 000 per notice.


Electicity distribution businesses, Ausgrid and TasNetworks, have paid penalties totalling $60 000 following the issue of infringement notices by the AER in relation to three incidents where customers known to require life support equipment unexpectedly lost electricity supply.