Infringement notices issued to Endeavour Energy and Ergon Energy for alleged breaches of life support obligations

Infringement notice
Release date: 
19 December 2016
Related provisions: 

Rule 125(2)(d) of the National Energy Retail Rules


Electricity distribution businesses, Endeavour Energy and Ergon Energy, have each paid a penalty of $20,000 following the issue of infringement notices by the AER in relation to incidents where customers known to require life support equipment unexpectedly lost electricity supply during planned works.