Infringement notices issued to SA Power Networks, Energex and Ausgrid for reported breaches of the life support rules

Infringement notice
Release date: 
19 July 2016
Related provisions: 

Rule 125(2)(d) of the National Energy Retail Rules


Electricity distribution businesses SA Power Networks, Energex and Ausgrid have paid penalties totaling $120 000 following the issue of infringement notices by the AER in relation to incidents where customers known to require life support equipment unexpectedly lost electricity supply.

Infringement notice penalties are $20 000 per notice. The AER issued one infringement notice to Energex, two to SA Power Networks and three to Ausgrid.