Infringement notices issued to Simply Energy for failure to obtain explicit informed consent - 2015

Infringement notice
Release date: 
9 November 2015
Related provisions: 

Sections 38 to 42 and 273 of the National Energy Retail Law.


IPower Pty Limited (IPower), trading as Simply Energy, has paid penalties of $80 000, following the issue of four infringement notices by the AER in relation to four instances where the AER has reason to believe that Simply Energy has failed to obtain customers' explicit informed consent before entering them into gas and electricity contracts.