9 November 2015
Sections 38 to 42 and 273 of the National Energy Retail Law.
IPower Pty Limited (IPower), trading as Simply Energy, has paid penalties of $80 000, following the issue of four infringement notices by the AER in relation to four instances where the AER has reason to believe that Simply Energy has failed to obtain customers' explicit informed consent before entering them into gas and electricity contracts.
|AER Infringement Notice - IPower AER11-2015 ( PDF 5.8 MB )||AER|
|AER Infringement notice - IPower AER12-2015 ( PDF 4.68 MB )||AER|
|AER Infringement Notice - IPower AER13-2015 ( PDF 4.77 MB )||AER|
|AER Infringement Notice - IPower AER14-2015 ( PDF 365.83 KB )||AER|