Sector:
Segment:
Category:
Infringement notice
Release date:
17 November 2017
Related provisions:
Rule 107(2) of the National Energy Retail Rules (AER017-2017)
Section 43(2)(c) of the National Energy Retail Law (AER016-2017)
Overview
Origin Energy Electricity Limited has paid penalties of $40,000 following the issue of two infringement notices by the AER. The AER alleged that Origin Energy wrongfully de-energised the premises of a vulnerable customer after failing to offer hardship assistance.
| Documents (2) | Author |
|---|---|
| AER infringement notice - AER 16-2017 - Origin Energy ( PDF 547.96 KB ) | AER |
| AER infringement notice - AER 17-2017 - Origin Energy ( PDF 225.49 KB ) | AER |