Electricity and Gas consumption benchmarks for residential customers 2020

Segment: 
Category: 
Benchmarking
Status: 
Date initiated: 
11 June 2020
AER reference: 
65127

Overview

The Australian Energy Regulator (AER) have commissioned Frontier Economics to update the Electricity and Gas consumption benchmarks for 2020.

The Electricity and Gas consumption benchmarks are the graphs or tables that appear on electricity bills. Their purpose is to allow consumers to compare their household usage with similar households in their area. This in turn helps consumers make more informed choices about their energy use.

Frontier Economics' benchmark report and summary of benchmarks will be published on the AER website by December 2020. Guidance to assist retailers understand the consumption benchmark requirements under the Retail Rules will also be published on the AER website by December 2020.

Background

The National Energy Retail Rules (Retail Rules) require that retailers provide electricity consumption benchmarks on a residential customer’s bill. Under Rule 169 of the Retail Rules the AER is required to update the electricity consumption benchmarks at least every three years from the publication of the previous benchmarks. 

The previous Electricity and Gas consumption benchmarks were developed in 2017.