Retail exempt selling guideline (revoked) - March 2016

Draft decision25 September 2015

Draft guideline

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On 25 September 2015, the Australian Energy Regulator (AER) published a draft revised version of its Exempt Selling guideline (guideline) for consultation.

Documents (2) Author
Draft AER (Retail) Exempt Selling Guideline – September 2015 ( DOCX 288.37 KB | PDF 745.96 KB ) AER
Notice of draft instrument – Amendments to AER (Retail) Exempt Selling Guideline – September 2015 ( DOCX 270.32 KB | PDF 502.43 KB ) AER

Submissions - to the AER draft guideline

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25 September 2015 to 9 November 2015

Submissions closed on 9 November 2015.

Documents (22) Author
Associated Residential Parks Queensland submission to review of Retail Exempt Selling Guideline 2015 - 8 October 2015 ( DOC 142.5 KB ) Associated Residential Parks Queensland Inc
Clean Energy Council submission to review of Retail Exempt Selling Guideline 2015 - 21 October 2015 ( DOCX 51.11 KB ) Clean Energy Council (CEC)
Public Interest Advocacy Centre submission to review of Retail Exempt Selling Guideline 2015 - 6 November 2015 ( DOCX 237.84 KB ) Public Interest Advocacy Centre (PIAC)
CCIA MHIA submission to review of Retail Exempt Selling Guideline 2015 - 9 November 2015 ( PDF 119.78 KB ) Caravan and Camping Industry Association NSW (CCIA), Manufactured Housing Industry Association of NSW (MHIA), Land Lease Living Industry Association NSW
AGL Energy submission to review of Retail Exempt Selling Guideline 2015 - 9 November 2015 ( PDF 225.09 KB ) AGL Energy
Brisbane Gateway Resort submission to review of Retail Exempt Selling Guideline 2015 - 9 November 2015 ( PDF 231.36 KB ) Brisbane Gateway Resort
EnergyAustralia submission to review of Retail Exempt Selling Guideline 2015 - 9 November 2015 ( PDF 125.57 KB ) EnergyAustralia
Energy Intelligence submission to review of Retail Exempt Selling Guideline 2015 - 9 November 2015 ( PDF 54.34 KB ) Energy Intelligence
Energy Networks Association submission to review of Retail Exempt Selling Guideline 2015 - 9 November 2015 ( PDF 145.65 KB ) Energy Networks Association (ENA)
Far North Queensland Electricity Users Network submission to review of Retail Exempt Selling Guideline 2015 - 9 November 2015 ( PDF 643.43 KB ) Far North Queensland Electricity Users Network (FNQEUN)
Origin Energy submission to review of Retail Exempt Selling Guideline 2015 - 9 November 2015 ( PDF 138.5 KB ) Origin Energy
Queensland Council of Social Service submission to review of Retail Exempt Selling Guideline 2015 - 9 November 2015 ( PDF 240.44 KB ) Queensland Council of Social Service Inc (QCOSS)
Shopping Centre Council of Australia submission to review of Retail Exempt Selling Guideline 2015 - 10 November 2015 ( PDF 247.77 KB ) Shopping Centre Council of Australia (SCCA)
Susan Crowe submission to review of Retail Exempt Selling Guideline 2015 - 9 November 2015 ( PDF 32.68 KB ) Susan Crowe
Consumer Action Law Centre submission to review of Retail Exempt Selling Guideline 2015 - 12 November 2015 ( PDF 104.46 KB ) Consumer Action Law Centre (CALC)
CUAC and ATA submission to review of Retail Exempt Selling Guideline 2015 - 12 November 2015 ( PDF 147.5 KB ) Consumer Utilities Advocacy Centre (CUAC), Alternative Technology Association (ATA)
Target, Coles and Kmart submission to review of Retail Exempt Selling Guideline 2015 - 12 November 2015 ( PDF 312.28 KB | DOCX 145.05 KB ) Target Australia Pty Ltd (Target), Coles Supermarkets Australia Pty Ltd (Coles), Kmart Australia Pty Ltd (Kmart)
Simply Energy submission to review of Retail Exempt Selling Guideline 2015 - 13 November 2015 ( PDF 90.02 KB ) Simply Energy
WINenergy submission to review of Retail Exempt Selling Guideline 2015 - 16 November 2015 ( PDF 100.34 KB ) WINenergy
DEWS submission to review of Retail Exempt Selling Guideline 2015 - 17 November 2015 ( PDF 821.19 KB ) Department of Energy and Water Supply (DEWS) - Queensland
EWON submission to review of Retail Exempt Selling Guideline 2015 - 18 November 2015 ( PDF 479.46 KB ) Energy and Water Ombudsman of NSW (EWON)
EWOV submission to review of Retail Exempt Selling Guideline 2015 - 23 November 2015 ( PDF 53.89 KB ) Energy and Water Ombudsman of Victoria (EWOV)
Show all documents (12 more)

Stakeholder forum

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20 October 2015

A public forum discussing proposed amendments to the Retail Exempt Selling Guideline was held via VCU in our Sydney, Melbourne, Adelaide, Brisbane and Townsville.

Documents (1) Author
Minutes from stakeholder forum ( DOCX 62.92 KB | PDF 18.51 KB ) AER

Consultation - Further amendments to AER Retail Exempt Selling guideline

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On 16 December 2015, the AER released a further document inviting feedback on additional amendments to the draft guideline.

Documents (1) Author
AER Retail Exempt Selling guideline – sections for additional consultation only – December 2015 ( DOCX 206.72 KB | PDF 222.28 KB ) AER

Submissions - targeted consultation on further amendments to the draft guideline

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16 December 2015 to 18 January 2016

Submissions closed on 18 January 2016.

Documents (10) Author
CUAC and ATA submission to further targeted review of Retail Exempt Selling Guideline 2015 - 18 December 2015 ( PDF 97.06 KB ) Consumer Utilities Advocacy Centre (CUAC), Alternative Technology Association (ATA)
WINenergy submission to further targeted review of Retail Exempt Selling Guideline 2015 - 6 January 2016 ( PDF 92.7 KB ) WINenergy
EWOSA submission to further targeted review of Exempt Selling Guideline – 15 January 2016 ( PDF 209.62 KB ) Energy and Water Ombudsman of South Australia (EWOSA)
AGL submission to further targeted review of Retail Exempt Selling Guideline 2015 - 18 January 2016 ( PDF 222.19 KB ) AGL
Origin Energy submission to further targeted review of Retail Exempt Selling Guideline 2015 - 18 January 2016 ( PDF 133.13 KB ) Origin Energy
Jemena submission to further targeted review of Retail Exempt Selling Guideline 2015 - 18 January 2016 ( PDF 26.3 KB ) Jemena Electricity Networks
ENA submission to further targeted review of Retail Exempt Selling Guideline 2015 - 18 January 2016 ( PDF 146.93 KB ) Energy Networks Association (ENA)
EWON submission to further targeted review of Retail Exempt Selling Guideline 2015 - 18 January 2016 ( PDF 572.96 KB ) Energy and Water Ombudsman of NSW (EWON)
Shopping Council submission to further targeted review of Retail Exempt Selling Guideline 2015 - 18 January 2016 ( PDF 233.22 KB ) Shopping Centre Council of Australia (SCCA)
Target, Coles, Kmart joint submission to further targeted review of Retail Exempt Selling Guideline 2015 - 18 January 2016 ( PDF 387.28 KB ) Target Australia Pty Ltd (Target), Coles Supermarkets Australia Pty Ltd (Coles), Kmart Australia Pty Ltd (Kmart)