The AER has various roles under the National Energy Retail Law and National Energy Retail Rules including developing a range of guidelines. Current, open and historical guidelines and reviews are listed below.
| Title(asc) | Sector | Segment | Type | Status | Effective date |
|---|---|---|---|---|---|
| Benefit change notice guidelines | Electricity, Gas | Retail | Guideline | Current | 1 Oct 2018 |
| AER Stakeholder Engagement Framework 2013 | Electricity, Gas | Transmission, Distribution, Retail, Wholesale | Review | Historical | 31 Oct 2013 |
| Access to dispute resolution services for exempt customers consultation - June 2017 | Electricity, Gas | Distribution, Retail, Consumer matters | Review | Historical | 6 Nov 2017 |